In the event of a claim, please contact us as soon as possible via phone 800 JIS (547) or login at Customer Portal. If you do not have an account yet, please register now.
When you report a claim, we will be able to review it and explain the options available to you. We can also make you aware of the possible impact that your claim will have on your existing insurance situation.
In the event of a motor accident, do not admit liability. The details should only be discussed with the police and your insurance broker/provider.
In the event of loss where property is concerned, take all reasonable measures to ensure that further damage or loss does not occur. If such measures are not taken, further damage to your property may not be covered by your insurance policy.